Reference

posjitu Privacy Policy For Your Account

The posjitu Privacy Policy explains how we collect, use and protect the account, wallet and device data connected with your access.

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PRIVACY HELP PATH

Get Privacy Help Through Your Account Route

A clear contact path matters when your account record or wallet status needs correction. From the account support route, tell us whether your request concerns phone verification, a DANA or QRIS receipt, a device record or an account closure. We may ask for the account email or phone number and a transaction reference, but never request your wallet password. Our support team handles privacy requests through the contact route shown on posjitu.

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Data access request

Ask us for the personal data connected to your account. Include your registered phone number or email so we can confirm the request before sharing account records.

Correction request

If your name, phone detail or payment reference is inaccurate, send the relevant account step and receipt reference. We check the record before applying a permitted change.

Security concern

Report an unfamiliar sign-in or device event through account support. We may pause a sensitive account action while confirming ownership and checking the related security log.

HOW WE HANDLE DATA

Keep Account And Device Records Clear

We keep this Privacy Policy practical by describing the records created during an ordinary account session.

Account collection

We collect the phone number, email and verification result you submit for account access. Transaction references are added when you use DANA, OVO, GoPay, QRIS or a bank route.

Payment records

A payment record can show the selected rail, reference number, amount status and time. It is used to match your account step without asking us to store your wallet or bank password.

Cookie controls

Cookies can remember session settings, language choices and security preferences. You can manage available cookie choices in your browser, although removing essential cookies may interrupt account access.

Device security

Browser, operating system and sign-in event data help us identify unusual access. If a device change looks unfamiliar, we may request phone verification before allowing a sensitive account action.

Retention periods

We retain account and transaction records only as long as needed for security, dispute handling, service records and legal duties. The period can differ by record type and applicable local law.

Change or deletion

Send a request through account support to ask for access, correction or deletion. We confirm ownership first, explain any required retention, and tell you when a permitted change is complete.

Find Answers About Privacy Policy

These Privacy Policy answers cover the practical questions you may have before opening an account or contacting us about stored data. We keep the route tied to your account details, phone verification and payment references so the request reaches the correct record.

It covers account details, phone verification, device signals, cookies, payment references and support requests collected through our website. It also explains retention, security checks and how to request access or correction.

We use your phone number to confirm account ownership before access and during selected security checks. It can also help us connect a DANA, OVO, GoPay or QRIS reference with the correct account.

No. We use payment references and status details to match an account step, but we do not need your DANA, OVO, GoPay or bank password to record that a payment was submitted.

Use the account support route and ask for a data access request. Provide your registered phone number or email, then complete ownership checks before we disclose the records connected with your account.

Yes, where local law permits. Send the incorrect detail and the corrected value through account support. We compare the request with your account record and may ask for a receipt or phone check.

Retention depends on the record and applicable local law. We may keep account, security and transaction references for dispute handling, account safety and legal duties, then remove or anonymise them when no longer needed.

Contact us through the support route shown in your account and describe the unfamiliar sign-in, device event or data concern. Do not send a wallet password; we use ownership checks instead.

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